Safe steps, from login to check-in in an integrated digital solution

Securitas knows that user-friendliness matters. But when your users are very diverse, all with their own habits and needs, better call in Flow Pilots to make the application.

When it comes to safety, don’t take any chances. Flow Pilots had to solve two problems in one go for a company headquarters in Brussels and Securitas. One: an easy-for-all invitation system. Two: a streamlined check-in from the first outside barrier to the final door of the meeting room. In a high-security environment, there is no room for glitches inbetween.

One size fits all? No can do

Imagine the situation: a conference bus arrives at the company building, it passes the first security check at the gate, and then 50 people need to register separately to get their electronic badges activated. Multiply this by ten, when the conference hosts 500 people. People with little time, who don’t like to spend it at a check-in desk… You probably see the problem.

Another issue to tackle: the outdated back-office software for invitations. Every new registry required a new profile, no matter how often people had already come over. Some persons already had triple profiles in the database. Confusing and — in terms of safety — leaky, to say the least. This procedure needed streamlining from start to finish.
Aren’t there enough systems out there for invitations, calendar management, and security control? Sure, but in some cases an off-the-shelf solution simply doesn’t do. Especially when everybody is involved.

When people have been on the job for decades, watch out for a crash if you launch too much new technology at once.

Invite? Check. Register? Check. Workflow? Easy. 

Who is ‘everybody’? The employee who makes a private appointment, the marketing department who invites people by the hundreds, the receptionist who runs against the clock and Securitas who needs to be able to overrule all in a high-risk situation. They simply asked for too many specific requirements for any of the existing platforms.

Flow Pilots’ solution was multi-faceted: the old badges still do the trick for private meetings, but for seminars and conferences they were replaced with a QR-code that is created during registration. Invitations, registrations and check-in were all streamlined within one company platform. This required new software and hardware for all personnel members, including those who had been on the job for decades. 
How to make sure that everybody is on board? Flow Pilots’ scrum-based methodology did wonders. Instead of working towards The Big Launch, the team went step by step, making proof runs (and another, and another) until everybody was so involved that nobody would notice any switch. Because in the end, people appreciate a soft landing.


  • Frontend: React
  • Backend: .NET Core, Signal R
  • Overall: Docker, Azure


The sun and the air, from the palm of your hand

Every home has different sensors, hardware devices and networks… Maybe too many. Flow Pilots streamlined connectivity for Renson’s remote apps.

Renson brings sun shading and ventilation to the 21st century. Buy their patio covers or ventilation systems and you’ll find yourself regulating the sun and the air through an app on your phone. While this may sound like a regular remote control, aligning hardware with users’ networks and outdated software is no walk in the park.

Syncing the sun

Renson needed an app for users to easily open and close outdoor roofs and patio covers. And window shading. And lights. And heaters. That means lots of different scenarios to keep in mind, especially since they run on different hardware. Furthermore, high-end clients also need different devices connected in groups, so they can operate them at the same time.

The nut to crack here was to make Renson’s Connect app work, regardless of the performance of that network or the hardware gateway. The Flow Pilots solution: installing a detection mechanism that lets the app update itself, before letting the user configure their hardware through the app. Smooth and easy.

Because of the app’s solid architecture on the backend, Renson’s workflow has become more simple: when they need to change functionality, they can now do so with very little impact on the mobile app’s code logic. And most importantly, end users do not notice. Only one change in the code is required and it will flow to all Android and iOS devices.

“We’re launching two weeks from now.”

“Okay, can do.”

When air quality matters, for real

Renson’s baseline is ‘Creating healthy spaces’. The company not only deals in pleasant living conditions, but also in healthy air. Their automated ventilators can measure humidity, air quality, temperature, volatile organic compounds, carbon dioxide… When a parameter goes into red, the machine reacts. Users regulate this with the app called Sense.

When the corona pandemic struck, this became a more serious matter than ever. For event spaces, bars and restaurants, the difference between good or bad ventilation also meant the difference between opening or closing down. Governments were very strict with regulations, but they were never quick with the technical info.

The reality of the case? Feature requirements were sent two weeks before the Sense app and the hardware had to indicate carbon dioxide levels to the public at large. Two weeks. This included development, testing and publishing. Flow Pilots made the difference in sheer speed. The pandemic had developers working in different locations, but with everybody running the extra mile, they delivered. Because it mattered.

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  • Backend: .NET and C#
  • Mobile app: SkiaSharp, Xamarin.Forms
  • Management: Microsoft Azure DevOps