Privacy and Disclaimer

Publisher Of This Website:

Flow Pilots CVBA
Franklin Rooseveltlaan 12, 10th Floor
2060 Antwerpen

Tel. +32495592235
E-mail: captain@flowpilots.com
BTW BE 0842.238.033

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

General Conditions Relating To Consultation Of Flow Pilots

We ask you to read these general conditions carefully. By accessing this website, by visiting it or making use of it, you are accepting these general conditions. These general conditions are liable to change. If you do not accept these conditions, please do not access this website, or visit it or make use of this website or the information included in it.

Definition And General Access Rules

“Flow Pilots” means this website, as published by Flow Pilots CVBA, Franklin Rooseveltplaats 12 p.o. box14, 2060 Antwerpen, Belgium, and all information and material that is contained on this website. Certain parts or pages of the Flow Pilots website contain separate and/or additional conditions, which supplement these general conditions. In the event of contradiction, the separate and/or additional conditions shall take precedence over these general conditions with regard to those parts or pages. The Flow Pilots website also contains links to websites of third parties. Flow Pilots declines any liability with regard to information or material that is put on one of the sites linked to Flow Pilots website. The fact that a link is created to a website of a third party or that a third party website is allowed to contain a link to Flow Pilots website does not mean that Flow Pilots approves or recommends the products or services offered, nor does it give an implicit or explicit judgement in relation to the accuracy and/or reliability of that information which, directly or indirectly, can be found on the websites of third parties or with regard to the reliability and/or decency of third parties. The content of the Flow Pilots website is liable to change. Not all products and services are available in all geographical areas. People who access Flow Pilots website, visit it or make use of it must ascertain whether the law of their country allows them to obtain the information, or if they must refrain from accessing Flow Pilots website, visiting it and/or making use of it.

Purpose Of This Website

The purpose of this website is to promote Flow Pilots (the company).

Intellectual Property Rights

All content is copyright (©) 2018 Flow Pilots unless mentioned otherwise. The texts, page lay-out, illustrations and other material on the Flow Pilots website are protected by intellectual property rights, which are in the possession of or which are claimed by Flow Pilots or by the companies mentioned on this website. Any distribution, reproduction, adaptation, sale, etc. of this information and this material, in whatever form and by whatever means, is strictly prohibited without the express prior written consent of Flow Pilots. Any infringement of this prohibition may result in legal proceedings through the civil or criminal courts.

Applicable Law And Competent Court

Your access to, visit of or use of the Flow Pilots website and these general conditions are governed by and will be interpreted in accordance with Belgian law. In the event of a dispute, the Courts of Antwerpen shall have sole jurisdiction.

Autonomy And Amendments

If certain clauses of these general conditions with regards to the consultation of the Flow Pilots website should be considered unenforceable, the remaining clauses shall continue to apply regardless, and the unenforceable clause shall be replaced by an enforceable clause that most closely resembles the underlying intentions of the unenforceable clause. This contract shall form part of all other contracts that you have or will enter into with Flow Pilots. Flow Pilots may amend these general conditions at any time, with immediate effect and without giving notice.

Our Commitment To Privacy

Your privacy is important to us. After all, when you make use of our services and provide us with your data, you are sharing personal information. You should therefore be able to trust that we will treat your confidential data with care. In this privacy statement, you will find out how we do this.

This privacy statement is applicable to the website www.flowpilots.com, which is managed by Flow Pilots cvba, with registered office in 2060 Antwerp, Franklin Rooseveltplaats 12 and enterprise number 0842 238 033 (hereinafter referred to as "Flow Pilots”, “us” or "we").

By using our services and our website, you unconditionally accept this privacy statement. We reserve the right to modify our privacy policy at any time. We therefore recommend regularly reviewing this privacy statement.

We only collect personal data if you decide to share identification details with us, via our website or otherwise: we collect your name and contact details, demographic data (such as age, sex), our job title or function, your bank details.

We also retain the content of any communication to the extent necessary in order to provide you with our services.

You can visit our website without sharing personal data. Although in that case, it is possible that certain data will be recorded via Cookies, such as the language in which you view the website.

Cookies

Our website uses functional cookies. Cookies are small information files that are automatically stored on your computer's hard disk. Using cookies helps to make the website faster and more efficient. They cannot damage your computer or the files stored on it.

A cookie stores information about specific preferences (language choice, the browser used, IP address, ...), and certain contact details can be remembered (login, password). The cookies enable the website to recognise you the next time you visit it and this helps to improve the service we provide.

Cookies enable us to monitor and analyse the way that the website is used.

You can always opt not to accept cookies, via your browser settings. But if you do so, it is possible that the website or part of it may no longer function properly.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

What do we do with your personal data?

We use the personal data that you provide to us:

  • For establishing and executing any agreements you make with us
  • To inform you about our services and new events or developments in the sector, and to send you (news) bulletins and promotional messages
  • To evaluate our operations and service
  • To answer your questions and communicate with you

In processing the personal data, we operate on the basis of your permission and/or the necessity for the purposes of providing our services to you, or fulfilling a legal obligation or justified interest.

Who has access to your personal data?

We will share your personal data with third parties with your permission, if this is necessary to provide our services or if required by law.

However, we may share your personal data with affiliated companies or third parties who perform data processing on our behalf. When these service providers process data on our behalf, we do not permit them to use the data in any way that does not correspond to the uses described in this privacy statement.

We do not sell or disclose the personal data that we have gathered to third parties, except in the cases described in this privacy statement, or as indicated to you at the time of collection.

We may also disclose your personal data:

  • when certain legislation and legal proceedings require us to do s
  • in the framework of investigation into suspected or effective fraud or illegal activities.

In the event that we should sell all or part of our business or assets, we reserve the right to transfer the personal data. If such a sale takes place, we will take all reasonable steps to encourage the recipient to properly handle the personal data that has been provided to us, in compliance with this privacy statement.

We process your personal data within the European Economic Area.

How long is personal data stored?

We store personal data for as long as necessary to provide you with our services or for other essential purposes, such as meeting our legal obligations.

The data will be deleted five years after the termination of the collaboration or after the last form of contact between us.

What are your rights?

The right to access and rectification

You are entitled to exercise your right to access and rectification at any time, according to the Belgian Privacy Law. You can do so by sending your request, together with a copy of your identity card to privacy@flowpilots.com. You can also request to receive a copy of your data at any time.

Right to delete data

At any time whatsoever, and in accordance with the relevant data protection regulations, you may exercise your right to delete data by sending a request along with a copy of your identity card to privacy@flowpilots.com.

Following such a request, Flow Pilots will no longer use your personal data and will only store the data to the extent necessary for compliance with any legal obligations.

Right to contestation and complaints

If you no longer wish your data to be processed, you may withdraw your consent – in part or in full – at any time. This may have as consequence that we will no longer be able to provide our services to you. You can do so by sending your request, together with a copy of your identity card to privacy@flowpilots.com.

If you have a question or complaint about the processing of your personal data, you may send it to privacy@flowpilots.com. We undertake to respond promptly to such requests or complaints.

Furthermore, if at any time, you feel that any of your rights have not been respected, you may file a complaint with the Belgian Privacy Commission (see: https://www.gegevensbeschermingsautoriteit.be or https://www.autoriteprotectiondonnees.be).

Will your data be safe with us?

We have taken the necessary physical, technical and organisational security measures to ensure that your personal data will be effectively protected against unauthorised access, use or disclosure.

Contact us

If you have any further questions about this privacy statement, you wish to exercise your rights, or you would like to modify the data or settings you have provided to us, please contact us here:

Flow Pilots cvba
Franklin Rooseveltplaats 12 p.o. box 14
2060 Antwerpen

E-mail: privacy@flowpilots.com